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Help Center

Find answers to common questions about using EduKids.

How do I create an account?

Click “Sign Up” and fill in your username, age, and your parent's email address. Your parent will receive a verification email — they need to click the link to activate your account. Once verified, you can log in and start exploring!

I forgot my password

Go to the login page and click “Forgot password?”. Enter your parent's email address and we'll send instructions to reset your password.

How do I submit a video?

Log in, then click “Upload” in the navigation menu. Paste a YouTube video URL, add a title, description, and pick a topic. Your video will be reviewed by our team before it appears on the site.

Why is my video not showing up?

All videos go through a review process to make sure they're educational and safe. This usually takes a short time. Once approved, your video will appear on the Discover page.

How do I report a problem?

If you see a video or comment that seems wrong, click the report button (flag icon) on that item. Our moderation team will review it. For account issues, contact us at the email below.

Contact Support

Need more help? Email us at support@edukids.media. Parents and guardians can also reach us for any account-related requests.